1. Introduction
GGT Cleaning (“we”, “our”, “us”) is a trading name of SR Clean Ltd, a company registered in England & Wales (Company No: 16559135).
We are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains:
What personal data we collect
How we use it
The lawful bases for processing your data
Your rights under UK data protection law
If you have any questions, please contact us at [email protected].
2. Who We Are (Data Controller)
The data controller is: Ryan Pineda
SR Clean Ltd (trading as GGT Cleaning)
Registered office: 71–75 Shelton Street, London, WC2H 9JQ
Email: [email protected]
Phone: 07700 105192
3. What Data We Collect
We may collect the following personal data when you use our website, contact us, or book our services:
Identity data: name, title
Contact data: address, phone number, email address
Booking data: service details, property address, payment details (processed securely via third-party providers)
Technical data: IP address, browser type, cookies, and usage data when you visit our site
4. How We Use Your Data
We use your personal data for the following purposes:
To provide cleaning services and fulfil bookings
To respond to enquiries or customer service requests
To send confirmations, reminders, and updates about your bookings
To manage payments, fees, and charges
To comply with legal and regulatory obligations
To improve our website and services (via analytics and cookies)
To send you occasional marketing communications (only with your consent or where lawful)
5. Lawful Bases for Processing
We process your data under the following lawful bases:
Contract: to provide our cleaning services and manage bookings
Consent: where you have opted into marketing communications
Legal obligation: to comply with HMRC or other regulatory requirements
Legitimate interests: for business operations, customer service, and fraud prevention
6. Sharing Your Data
We do not sell your data. We may share your personal data only with:
Our cleaning staff and contractors (only what is necessary for your booking)
Payment processors (e.g. Stripe, PayPal, bank providers)
IT, CRM, and website service providers (e.g. hosting, email, SMS platforms)
Professional advisers (accountants, legal, insurance)
Regulatory authorities if required by law
All third parties are required to protect your data and only process it on our instructions.
. Cookies
Our website uses cookies to:
Improve website functionality
Analyse site traffic (e.g. via Google Analytics)
Remember your preferences
When you visit our site, you will see a cookie banner that allows you to accept or manage your cookie preferences. For more details, see our Cookie Policy.
. How Long We Keep Your Data
We will only keep your personal data for as long as necessary:
Booking and service records: 6 years (for tax/accounting purposes)
Marketing contact data: until you withdraw consent or opt out
Technical/cookie data: as per cookie policy (typically 12–24 months)
9. Your Rights
nder the UK GDPR, you have the following rights:
Right to access – request a copy of the data we hold about you
Right to rectification – correct inaccurate or incomplete data
Right to erasure (“right to be forgotten”) – request deletion of your data (where legally possible)
Right to restrict processing – request we limit how we use your data
Right to data portability – request transfer of your data to another provider
Right to object – object to processing for marketing or legitimate interests
Right to withdraw consent – where processing is based on consent, you can withdraw at any time.
To exercise these rights, contact us at [email protected].
If you are unhappy with how we handle your data, you can also complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.
10. Security of Your Data
We use appropriate security measures to protect your personal data, including encryption, secure hosting, and access controls. However, no online system can be completely secure, so we cannot guarantee absolute security.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal or business changes. The updated version will always be available on our website.
đź“Ś Summary Statement (Optional Short Version for Footer)
“Your privacy is important to us. We only collect and use your data to provide our services. Read our [Privacy Policy] for full details.”